A professional address
Use a street-style Charlotte mailing address with your assigned PMB number for mail addressed to you or an authorized organization.
Private mailbox rental • Charlotte, NC
Private mailbox rental in Charlotte, handled locally
Choose Secure Cabinet service from $144—or a physical mailbox with 24-hour access.Both include a street-style mailing address at 3020-I Prosperity Church Rd. Standard plans require the term price and $35 setup fee upfront; any online special has its own terms.
- From $1446-month Secure Cabinet
- 24-hourphysical mailbox access
- $35setup fee
Google reviews for our location
Trusted at our Prosperity Church Road location
Google reviews are for The UPS Store at 3020-I Prosperity Church Rd, where mailbox service is provided, and cover the location’s services generally. Ratings and review counts can change.
Read current Google reviewsMail handled locally
A steadier place for personal and business mail
Separate important mail from your front porch, apartment office, or changing schedule—with straightforward local help when questions come up.
Two pickup options
Choose lower-cost Secure Cabinet pickup during counter hours, or upgrade to an assigned physical mailbox with 24-hour access.
Packages from all carriers
Mailbox customers can receive carrier deliveries under the signed mailbox agreement and current package policies.
More home-address privacy
Keep a residential address off routine mail and many public-facing business materials, while verifying each regulated use separately.
Lower-cost option
Secure Cabinet plans from $144
Staff hold your mail in a secure cabinet for pickup during regular counter hours. This is not scanning or an online mailbox.
Compare Secure Cabinet and physical mailbox pricesSmall
Personal onlySecure Cabinet
6-month term$144 paid upfrontequivalent to $24/month
12-month term$274 paid upfrontequivalent to $22.83/month
Ask about SmallMedium
BusinessSecure Cabinet
6-month term$174 paid upfrontequivalent to $29/month
12-month term$334 paid upfrontequivalent to $27.83/month
Ask about MediumLarge
Business / high volumeSecure Cabinet
6-month term$210 paid upfrontequivalent to $35/month
12-month term$420 paid upfrontequivalent to $35/month
Ask about LargeThe selected term total and $35 setup fee are paid in full upfront. Monthly figures are equivalents only. Call to confirm current availability. Prices subject to change. An activated mailbox rental cannot be canceled early during the agreed rental term; the signed mailbox agreement controls.
Who it is for
One local address for the way you work and move
A private mailbox can make everyday mail easier to organize, but acceptance for regulated or institution-specific uses is never automatic. Verify a specific use before relying on the address.
See business mailbox details- 01Small businesses and contractors
- 02Remote and home-based professionals
- 03People protecting a home address
- 04Travelers needing a stable local pickup point
- 05Online sellers separating business mail
A clear start
From availability call to your assigned PMB
USPS rules require identity verification and Form 1583. The website never collects your IDs or completed form.
- 1Call to check availability
- 2Choose Secure Cabinet or a physical box
- 3Bring two acceptable, current IDs
- 4Complete and witness Form 1583
- 5Receive your PMB address
- 6Update senders with the correct format
Compare the details
Private mailbox or PO Box?
Both can provide a consistent place for mail. Charlotte Mailbox offers a lower-cost Secure Cabinet option with staffed pickup during counter hours, plus assigned physical mailboxes with 24-hour access. Both use a street-style PMB address and accept packages from all carriers for mailbox customers.
Some participating USPS Post Offices offer Street Addressing and may accept private-carrier packages subject to local participation and restrictions. Compare your local Post Office’s exact features, hours, and rules with what matters to you.
Read the private mailbox vs. PO Box guideCharlotte MailboxSecure Cabinet from $144*Physical box with 24-hour accessAll-carrier package acceptance†
*Six-month Small personal term paid upfront; $35 upfront setup fee applies. †For mailbox customers, subject to the agreement and current package policies.Address it right
Keep the location’s “I” and your PMB number distinct
The physical address already includes unit I. Your assigned private mailbox number comes later on the same address line as PMB ###.
See the complete PMB formatting guide Correct PMB format
Customer Name3020-I Prosperity Church Rd PMB ###
Charlotte, NC 28269
Replace ### with your assigned private mailbox number. Use PMB or #, not “Suite,” for the mailbox number.
Practical answers
Before you call or visit
What is a private mailbox?
A private mailbox, or PMB, gives you an assigned mailbox number at a commercial mail receiving location. You receive a street-style mailing address and pick up mail locally under the terms of your signed mailbox agreement.
What identification do I need?
Each adult applicant generally needs two current, unexpired IDs: one acceptable government-issued photo ID and a different acceptable ID that verifies the physical address. The same driver’s license or state ID cannot serve as both. Call before visiting because USPS requirements can change.
Can my mailbox receive packages from different carriers?
Yes. Mailbox customers can receive packages from all carriers, subject to the signed agreement and current package, signature, prohibited-item, holding, and pickup policies. Call to confirm details that matter for a specific shipment.
What is the difference between Secure Cabinet and a physical mailbox?
With Secure Cabinet, staff hold your mail in a secure cabinet and retrieve it for you during regular counter hours. It is the lower-cost option and does not include scanning, an online portal, or 24-hour self-service access. A physical mailbox gives you an assigned box that you can access 24 hours a day. Staffed help and package pickup follow posted counter hours for both options.
Is mail forwarding available?
Yes, paid forwarding is available for mailbox customers. Re-mailed items require new postage, and service charges and terms apply. Confirm schedules, destinations, eligibility, rates, and restrictions by phone or at signup.
Can it be used as a registered-agent or government-license address?
No eligibility is promised for registered-agent, licensing, driver-license, bank-account, business-filing, Google Business Profile, or other regulated uses. Ask the responsible agency or institution what it accepts before signing up.
How much does a Charlotte mailbox cost?
Secure Cabinet term totals begin at $144 for six months of Small personal service. Physical mailbox term totals begin at $180 for six months. Medium and Large business plans and twelve-month terms are also available. On standard plans, the selected term total and a $35 setup fee are paid in full upfront. Published special offers may have different setup terms. Monthly figures are equivalents only, not monthly payment options.
Is there a setup fee?
A $35 setup fee applies in addition to the selected term price on standard plans. Both are paid in full upfront. If a published special offer says setup is included, its advertised total already covers that fee.
Mallard Crossing, Charlotte
Call first, then visit prepared
3020-I Prosperity Church RdCharlotte, NC 28269
Convenient to University City, Northlake, Highland Creek, Huntersville, Concord, Harrisburg.
Regular counter hours
- Monday–Friday
- 8:30 AM–8:00 PM
- Saturday
- 10:00 AM–4:00 PM
- Sunday
- 12:00 PM–5:00 PM
Holiday and special-event hours may vary. Call before a time-sensitive visit.